Bethlehem Housing and Support Services is committed to providing its services in ways that are accessible to everyone in keeping with the principles of dignity, equal opportunity, independence and integration.
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Accessible Customer Service Policy
The purpose of our Accessible Customer Service Policy is to establish guidelines on providing housing and services to people with disabilities that will facilitate accessibility.Read more » -
External Complaints Policy
The purpose of this policy is to provide a process that community members, agencies, and people external to Second Story Community Homes and Services (SSH) may use to express dissatisfaction regarding a service, action, or decision taken by SSH, or the way duties are carried out by employees and volunteers.Read more » -
Privacy Policy
Bethlehem Housing and Support Services makes every effort to ensure the information recorded with us is accurate, securely retained and used only for the purposes of our organization.Read more » -
Complaints Policy & Procedure
The purpose of our Complaints Policy & Procedure is to ensure complaints are submitted clearly and addressed promptly and appropriately.Read more »